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Program QPro je predviđen za unos/ažuriranje svih potrebnih podataka u  vezi  pokretanja mera, projekata i aktivnosti sistema menadžmenta u skladu sa ISO 9000.
OBLAST PRIMENE PROGRAMA
• Mere poboljšanja sa sastanka timova
• Mere poboljšanja sa preispitivanja
• Korektivne mere
• Preventivne mere
• Mere iz internih provera
• Aktivnosti za realizaciju ciljeva
• Reklamacije kupaca i potrošaca
• Aktivnosti specificne za konkretne  potrebe korisnika 
Podržane su sledeće glavne aktivnosti:
1. Unos i ažuriranje podataka o merama sistema kvaliteta
2. Unos i ažuriranje podataka o aktivnosti pokrenutih radi realizacije mera
3. Unos ljudi angažovanih na pokretanju i realizaciju mera i pripadajućih aktivnosti
4. Pregled, sortiranje i filtriranje mera i aktivnosti prema selektovanim višekriterijskim parametrima
5. Izrada izveštaja o merama i aktivnostima u tabelarnom i grafičkom obliku
Program je raden prema zahtevima nove verzije standarda ISO 9000-2015 i podržan je koncept procesnog modela upravljanja.
Aktivnosti se prate na nivou projekata, elemenata pojedinih projekata i resursa koji su angažovani.

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Uputstvo za QPro

Innovation of IT metasystems by means of event-driven paradigm using QDMS

AbstractGlobalisation of world economy brings new and more complex demands to business  systems. In order to respond to these trends, business systems apply new paradigms that are inevitable reflecting on management metasystems – quality assurance (QA), as well as on information technology (IT) metasystems. Small and medium enterprises (in particular in food industry) do not have possibilities to access external resources to the extent that could provide adequate keeping up with these trends. That raises the question how to enhance synergetic effect of interaction between existing QA and IT metasystems in order to overcome resource gap and achieve set goals by internal resources. The focus of this article is to propose a methodology for utilisation of potential of quality assurance document management system (QDMS) as prototypical platform for initiating, developing, testing and improving new functionalities that are required by IT as support for buiness system management. In that way QDMS plays a role of catalyst that not only accelerates but could also enhance selectivity of the reactions of QA and IT metasystems and direct them on finding new functionalities based on event-driven paradigm. The article tries to show the process of modelling, development and implementation of a possible approach to this problem through conceptual survey and practical solution in the food industry.
Keywords: system management; quality; document management; QDMS; HACCP; SOA; event driven; BAM; CEP